How do we collect personal information?

When you submit information on our website, for example through messaging or to subscribe to the website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

What type of information do we collect?

We receive, collect and store information you enter on our website (e.g. when you subscribe or join as a Member) or provide us in any other way, for example through a transaction. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

What is my personal information used for?

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services (Yoga, Sports Massage, Reiki, Remedial massage and any other services offered now or in the future;

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

How do we store, use, share and disclose site visitors' personal information?

East Keswick Yoga Studio, (and Jerri Ryder Yoga) are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, WhatsApp or text messages. Occasionally we may use postal addresses.

Cookies and other tracking tools

There are two types of cookies used on this website:

 Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific site.

Right to be forgotten

If you don’t want us to process your data anymore, please contact us at info.jerriryderyoga@gmail.com or send us mail to: East Keswick Yoga Studio, East Keswick Village Hall, School Lane, East Keswick, LS17 9DA. By requesting this, we will delete your personal information. Please be aware this may affect the functionality of your use of certain aspects of the website and/or membership features.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it

Accessing your personal information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info.jerriryderyoga@gmail.com or send us mail to: East Keswick Yoga Studio, East Keswick Village Hall, School Lane, East Keswick, LS17 9DA.

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